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Privacy Policy
Last updated: February 19, 2026
This privacy policy applies to the WeightSnap coaching platform operated at coach.weightsnap.app and client.weightsnap.app (the “Platform”). This policy is separate from the WeightSnap iOS app privacy policy available at weightsnap.app/privacy.
1. Who We Are
WeightSnap is a coaching platform that connects fitness coaches with their clients. The Platform is operated by WeightSnap (“we,” “us,” or “our”). When you use our Platform as a coach or client, you trust us with your information, and we take that seriously.
2. Information We Collect
Account Information: When you sign up, we collect your name, email address, and authentication credentials (via Google or Apple Sign-In). Coaches may also provide a bio, coaching specialties, and profile photo.
Client Health Data: Clients may enter weight measurements, body measurements, progress photos, nutrition information, activity data, and self-reported daily summaries. This data is entered voluntarily and can be deleted at any time.
Coach-Client Communications: Messages exchanged between coaches and clients through our built-in messaging system, including text messages and voice notes.
Device-Synced Data: If a client uses the WeightSnap iOS app, health data such as steps, active calories, resting heart rate, and workouts may sync from Apple HealthKit. This sync is opt-in and can be disabled at any time.
AI-Generated Content: We use artificial intelligence to generate coaching tools such as intake analyses, game plans, coaching briefs, and daily summaries. The inputs and outputs of these AI processes are stored as part of the coaching relationship.
3. How We Use Your Information
We use your information to:
- Provide the coaching platform and facilitate coach-client relationships
- Generate AI-assisted coaching insights, game plans, and briefs for coaches
- Display progress tracking, charts, and trend analysis
- Send notifications related to your coaching relationship
- Process payments via Stripe for coach subscriptions
- Improve and maintain the Platform
4. How Data is Shared
Between Coach and Client: When a client connects with a coach, the coach can see the client’s weight entries, activity data, daily summaries, check-ins, progress photos (when explicitly shared), and messages. Coaches cannot see data from clients they are not connected to.
AI Processing: Client data is sent to third-party AI providers (Anthropic, xAI) to generate coaching insights. This data is processed under these providers’ data processing agreements and is not used to train their AI models.
Payment Processing: Coach subscription payments are processed by Stripe. We do not store credit card numbers. Stripe’s privacy policy applies to payment data.
We Never: Sell your personal data to third parties, share client data with anyone other than their connected coach, use your data for advertising, or share your health data with insurance companies or employers.
5. Data Retention and Deletion
Your data is retained as long as your account is active. You can:
- Delete individual entries (weight, summaries, photos) at any time
- Disconnect from a coach, which revokes their access to your data
- Request complete account deletion by contacting us at support@weightsnap.app
When a coaching relationship ends, the coach loses access to the client’s data. AI-generated reports associated with the relationship may be retained for the coach’s records.
6. Data Security
We use Supabase for data storage with row-level security policies ensuring users can only access data they are authorized to see. All data is transmitted over HTTPS. Authentication is handled via industry-standard OAuth providers (Google, Apple).
7. Your Rights
You have the right to access, correct, or delete your personal data. You can export your data or request deletion by emailing support@weightsnap.app. We will respond to requests within 30 days.
8. Children’s Privacy
The Platform is not intended for users under 18 years of age. We do not knowingly collect data from minors. If you believe a minor has created an account, please contact us.
9. Changes to This Policy
We may update this policy from time to time. We will notify users of material changes via email or a notice on the Platform. Continued use after changes constitutes acceptance.
10. Contact Us
For privacy questions or data requests, email us at support@weightsnap.app.